Privacy Policy
Last updated: 2026/08/01
[Joe Wigdahl Photography] ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at [www.joewigdahl.com] ("the Website"), you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
We may collect the following types of personal information:
Identity information – name
Contact information – email address, phone number, mailing address
Account information – username, password, account preferences
Payment information – billing details, payment card information (processed via a third-party payment provider)
Technical information – IP address, browser type, device information, operating system
Usage information – pages visited, time spent on site, referring website, click behaviour (via cookies/analytics)
Communications – records of correspondence if you contact us (email, contact forms, live chat)
We do not collect sensitive information, however any sensitive information we may collect (e.g. health information) will be done with your consent, or where otherwise permitted by law.
2. How We Collect Personal Information
We collect personal information:
Directly from you, when you create an account, make a purchase, subscribe to a newsletter, fill out a form, or contact us
Automatically, through cookies, web beacons, and similar tracking technologies when you use the Website
From third parties, such as payment processors, analytics providers, or social media platforms (where you interact with us through them)
Where practicable, we collect personal information directly from you. If we collect information from a third party, we will take reasonable steps to notify you.
3. Why We Collect, Hold, Use and Disclose Personal Information
We collect, hold, use and disclose personal information for purposes including:
Providing and managing our products/services
Processing payments and transactions
Responding to enquiries and providing customer support
Sending marketing communications (with your consent, where required, and with an option to opt out)
Improving and personalising the Website and user experience
Complying with legal and regulatory obligations
Preventing fraud, unauthorised access, and other unlawful activity
We will not use or disclose personal information for a purpose other than the purpose for which it was collected, unless you would reasonably expect us to, we have your consent, or we are required or authorised by law.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
Enable core website functionality
Analyse website traffic and usage (e.g. via [Google Analytics / other tools])
Personalise content and remember your preferences
Support advertising (if applicable)
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Website.
5. Disclosure of Personal Information
We may disclose your personal information to:
Employees and contractors who need it to provide our services
Third-party service providers (e.g. hosting providers, payment processors, email/marketing platforms, analytics providers)
Professional advisers (e.g. lawyers, accountants) where necessary
Government or regulatory bodies, where required by law
A purchaser, in the event we sell or transfer part or all of our business
We do not sell your personal information to third parties.
Overseas Disclosure
[If you don't disclose overseas, replace this section with: "We do not disclose personal information to overseas recipients."]
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including:
Secure storage systems and encryption where appropriate
Restricted access to personal information on a need-to-know basis
Regular review of our security practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we take reasonable steps to destroy or de-identify the information.
8. Access and Correction
Under the APPs, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate, outdated, or incomplete information
To make a request, contact us using the details in Section 11. We will respond within a reasonable timeframe. We may charge a reasonable fee for providing access, but not for making the request or correcting information. In some circumstances, we may be entitled to refuse access or correction — if so, we will provide reasons.
9. Direct Marketing
We may send you direct marketing communications (e.g. newsletters, promotions) where permitted by law. You may opt out at any time by:
Clicking the "unsubscribe" link in any marketing email
Contacting us directly using the details below
10. Complaints
If you believe we have breached the APPs or mishandled your personal information, you can lodge a complaint by contacting us using the details in Section 11.
We will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
11. Contact Us
If you have questions about this Privacy Policy or wish to access, correct, or make a complaint about your personal information, please contact us:
JOE WIGDAHL PHOTOGRAPHY
Email:joe@joewigdahl.com
Phone: +61 410 721 244
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
This Privacy Policy was last reviewed on 2026/08/01